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If you’re having problems getting healthcare our team can give you free and confidential support – whatever your immigration status and where you live in the UK

If you feel unwell you should visit your GP, or in an emergency go to A+E or call 999


Clinic advice line: 0808 1647 686 (freephone).
This line is open from 10am to 12 midday, Monday to Friday.

We provide a translation service for people who do not speak English

We can help you to:

  • Understand your rights to access healthcare
  • Speak with a doctor and a nurse (if you are not already registered with a GP)
  • Register with a GP
  • Access specialist services
  • Get free prescriptions, eye tests and dental care
  • Have screening for HIV and STIs
  • Access family planning.

Women and Children’s clinic

At our women and children’s service we can help you to:

  • Be seen in a women only clinic space
  • Be referred for antenatal care
  • Check everything is okay with your pregnancy
  • If under 18 and new to the country, to have a full health assessment
  • Pay for reasonable transport costs for getting to our clinic.

We have our main clinic and also some pop-up clinics in different parts of London. If you are coming from far away please call our advice line before travelling. We can also book an appointment for you.

Appointments are between 11am and 2pm and we operate a limited drop-in on the first day on a “first come, first served” basis. Once the list is full we’re unable to see more people. To book an appointment on one of these days, please call our advice line.

London Clinic

You can find our London clinic at:

Pott Street
Bethnal Green
E2 0EF11

You can see it on a map here
We can reimburse limited travel expenses.
Nearest tube: Bethnal Green
Nearest bus: D3, 8, 106, 25, 388

When to come

Monday – drop in* and limited appointments

Tuesday – Women and Children’s clinic

Wednesday – drop in* and limited appointments

Thursday – appointment only

Friday – drop in* and limited appointments

The drop-in list opens at 11am and we operate on a “first come, first served” basis – once the list is full we’re unable to see more people.
Please be aware you may have to wait a while before being seen.
To book an appointment, please call our freephone advice line.

Outside of this time please email:
If you’re calling from an organisation, please call our clinic office line: 0207 0789 629


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